Last Updated: October 26, 2025

Welcome to Avrynta LLC! This Privacy Policy explains how Avrynta LLC (“Avrynta LLC”, “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, make a purchase from, or interact with our website at https://avrynta.com/ (the “Site”). We are committed to protecting your privacy and ensuring a secure shopping experience.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information from and about you, including information that can directly or indirectly identify you (“Personal Information”).

a. Information You Provide Directly To Us: When you make a purchase, create an account, sign up for our newsletter, or contact customer support, you may provide us with Personal Information such as:

  • Contact Information: Name, shipping address, billing address, email address, phone number.
  • Payment Information: Payment method details (though full payment card numbers are processed by our payment processors and not typically stored directly by us).
  • Order Details: Information about the products you purchase.
  • Account Information: Username and password if you create an account.
  • Communications: Records of your correspondence with us, such as emails or phone calls.

b. Information We Collect Automatically: When you visit our Site, we automatically collect certain information about your device and how you interact with our Site. This information helps us improve your experience and understand our customer base. This may include:

  • Device Information: IP address, web browser type, operating system, device type.
  • Usage Information: Pages you view, products you look at, how long you spend on pages, referral sources, and interaction with various elements of the Site.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies provided by our e-commerce platform (WooCommerce) and third-party partners to enhance your browsing experience, analyze site traffic, personalize content, and deliver targeted advertisements.

c. Information We Receive from Third Parties: We may receive information about you from third-party service providers who assist us with payment processing, shipping, or marketing activities. This information is used in accordance with this Privacy Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and Fulfill Orders: To process your purchases, confirm your order, and arrange for shipping.
  • Provide Customer Support: To respond to your inquiries, provide assistance with orders, and manage returns.
  • Improve Our Services: To understand how our Site is used, analyze trends, and improve our products, services, and website functionality.
  • Communicate with You: To send you transactional emails (like order confirmations and shipping updates), marketing communications (if you’ve opted in), and important notices.
  • Personalize Your Experience: To tailor product recommendations and content based on your browsing and purchase history.
  • Maintain Security and Prevent Fraud: To protect our Site and customers from fraud, unauthorized transactions, and other illegal activities.
  • Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements.

3. Sharing Your Information

We may share your Personal Information with third parties in the following circumstances:

  • Service Providers: We share information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (e.g., Afterpay, Klarna), shipping carriers, website hosting, data analysis, marketing assistance, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your Personal Information may be transferred to the acquiring entity.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: To protect the rights, property, or safety of Avrynta LLC, our customers, or others.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your Personal Information to third parties for monetary consideration.

4. Cookies and Tracking Technologies

As mentioned, we use cookies and similar technologies.

  • What are Cookies? Cookies are small data files placed on your device or computer that often include an anonymous unique identifier.
  • Types of Cookies: We use session cookies (temporary, expire when you close your browser) and persistent cookies (remain on your device for a set period). They help us remember your preferences, keep you logged in, and understand how you interact with our Site.
  • Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of our Site.

5. Your Rights

Depending on your location, you may have specific rights regarding your Personal Information:

  • Access and Correction: You have the right to request access to the Personal Information we hold about you and to request corrections to any inaccurate or incomplete data.
  • Deletion: You may have the right to request the deletion of your Personal Information, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each email or by contacting us directly.
  • “Do Not Track” Signals: Our Site does not currently respond to “Do Not Track” signals.

For California Residents (CCPA/CPRA Rights): If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to request that we disclose what Personal Information we collect, use, disclose, and sell (if applicable) about you.
  • Right to Delete: You have the right to request the deletion of your Personal Information collected or maintained by us, subject to certain exceptions.
  • Right to Opt-Out of Sale/Sharing: While Avrynta LLC does not sell your Personal Information, you have the right to opt-out of the “sale” or “sharing” of your Personal Information if that practice were to begin.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA/CPRA rights.

To exercise these rights, please contact us using the “Contact Us” details below. We may need to verify your identity before processing your request.

6. Data Security

We implement reasonable security measures, including physical, electronic, and procedural safeguards, to protect your Personal Information from unauthorized access, use, alteration, and disclosure. This includes using Secure Socket Layer (SSL) technology for secure transmissions. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

7. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your Personal Information is no longer needed, we will securely dispose of it.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a child under 13, we will promptly delete it from our records.

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically.

Payment Methods

Avrynta LLC offers convenient and secure payment options for your purchases. We currently accept payments via:

  • Afterpay
  • Klarna

Your payment information is processed securely by our trusted payment partners. We do not store full payment card details on our servers.

Shipping Policy

Thank you for shopping with Avrynta LLC! Here’s what you need to know about our shipping process:

1. Order Processing Time:

  • All orders are processed and prepared for shipment within 1-2 business days (Monday-Friday, excluding holidays) after your order is placed.

2. Shipping Destinations:

  • We currently ship only within the United States. We do not offer international shipping at this time.

3. Shipping Rates & Times:

  • Standard Shipping:
    • Cost: $0 (Free Shipping)
    • Estimated Delivery Time: 3-7 business days after processing.
  • Free Shipping Threshold:
    • We offer free standard shipping on all orders over $0, meaning all orders qualify for free shipping.

4. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package’s journey.

5. Delivery Issues:

  • If you experience any issues with delivery or if your package is delayed, please contact us at support@avrynta.com or +16175763690, and we will do our best to assist you.

Return & Refund Policy

Your satisfaction is our priority at Avrynta LLC. If you’re not completely happy with your purchase, we’re here to help.

1. Return Window:

  • You have 30 days from the date your item was delivered to initiate a return.

2. Eligibility for Returns:

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Items showing signs of wear or damage not related to manufacturing defects will not be accepted for return.

3. How to Initiate a Return:

  • To start a return, please contact our customer service team at support@avrynta.com or call us at +16175763690.
  • Please provide your order number and the reason for your return.
  • Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to send your item back, including a prepaid shipping label.

4. Return Shipping Costs:

  • Avrynta LLC will provide a prepaid return shipping label for all eligible returns. You will not be responsible for return shipping costs.

5. Restocking Fee:

  • No restocking fee applies to returns made within the 30-day window.

6. Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable number of business days (typically 5-10 business days).
  • Please note that it may take some time for your bank or credit card company to post the refund.

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or full refund, including return shipping at our expense.

8. Contact Us:

  • If you have any questions about our Return & Refund Policy, please contact us:
    • Email: support@avrynta.com
    • Phone: +16175763690
    • Address: 1000 Medical Center Pkwy, Murfreesboro, TN 37129, United States
    • Customer Service Hours: Monday-Friday 9AM-5PM EST