Avrynta LLC (“Avrynta,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal data of our customers and website visitors. While Avrynta LLC is based in the United States and primarily serves customers within the US, we understand that individuals from the European Union (EU) and European Economic Area (EEA) may visit our website, https://avrynta.com/, or interact with our services. This GDPR Compliance Statement outlines our commitment to upholding the principles of the General Data Protection Regulation (GDPR) for such individuals, where applicable.
Our Commitment to GDPR Principles
Avrynta LLC adheres to the core principles of GDPR, which include:
- Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner.
- Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not further process it in a manner that is incompatible with those purposes.
- Data Minimization: We collect only personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
- Accuracy: We take reasonable steps to ensure personal data is accurate and, where necessary, kept up to date.
- Storage Limitation: We keep personal data in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.
- Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.
What Personal Data We Collect
When you visit https://avrynta.com/ or interact with us, we may collect various types of personal data, including:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Order Information: Details about products you purchase.
- Payment Information: For purchases, we use third-party payment processors (e.g., Afterpay, Klarna) that handle your payment details directly. We do not store sensitive payment card information on our servers.
- Communication Data: Records of your correspondence with our customer service team.
- Technical Data: IP address, browser type, operating system, and website usage data collected via cookies and similar technologies.
How We Use Your Personal Data
We use your personal data for legitimate business purposes, primarily to fulfill orders and provide excellent customer service. This includes:
- Processing and Fulfilling Orders: To process your purchases, arrange for shipping (within the US only), and manage returns.
- Customer Support: To respond to your inquiries, provide support, and resolve issues.
- Website Improvement: To understand how our website is used and to improve your browsing and shopping experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Our legal basis for processing your personal data typically includes:
- Contractual Necessity: Processing data to fulfill a contract with you (e.g., processing your order).
- Legitimate Interests: Processing data for our legitimate business interests, provided these do not override your rights and freedoms (e.g., improving our website, preventing fraud).
- Consent: Where required, we will obtain your explicit consent for specific processing activities (e.g., sending marketing emails).
Sharing Your Personal Data
We may share your personal data with trusted third parties to provide our services and operate our business. These third parties are obligated to protect your data in accordance with applicable laws and our contracts with them. Categories of recipients include:
- Payment Processors: Such as Afterpay and Klarna, to process your payments securely.
- Shipping Providers: To deliver your orders.
- E-commerce Platform Providers: WooCommerce, which hosts our online store.
- Service Providers: Companies that assist us with website analytics, customer support, or other business operations.
- Legal & Regulatory Authorities: When required by law or to protect our rights.
Data Security
Avrynta LLC implements appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights Under GDPR (for EU/EEA individuals)
If you are an individual located in the EU or EEA, you have specific rights concerning your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement, if you believe your rights under GDPR have been violated.
Exercising Your Rights & Contact Us
To exercise any of your GDPR rights, or if you have any questions about this GDPR Compliance Statement or our data practices, please contact us:
Avrynta LLC Address: 1000 Medical Center Pkwy, Murfreesboro, TN 37129, United States Email: support@avrynta.com Phone: +16175763690
We will respond to your request within the timeframes required by GDPR.
Updates to This Statement
We may update this GDPR Compliance Statement periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.